July 16, 2024


actively working with 80+ clients

outsource support to grow faster & become a unicorn

Helping global firms scale faster by taking perfect care of their customers via chat, email, phone…  


Outsourced customer support solutions

Are you looking to outsource because you want your business to focus on your long–term goals? Then outsourced customer support can help to achieve your vision. Bilingualsdirect.com provides many different services that can help you stay focused on your goals while maintaining excellent customer support.

Let’s jump straight to the business ->

Call center outsourcing

Outsource your call center entirely or during peak hours to reduce waiting time & dropped calls and increase conversion.

Telephone answering services

Virtual receptionists answer or transfer calls, manage orders, set appointments, take messages, handle complaits, provide support.

Techical Support outsourcing

Technical support team that expands your in-house team.

ecommerce support

Your support requires scaling, multi-languages, 24/7 coverage. We've got your back.

Live chat support outsourcing

51% of customers believe that your business should be available 24/7.

Help desk outsourcing

Scale your team faster by outsourcing your with a help desk team.

Back office support outsourcing

Your office requires scaling, multi-languages, 24/7 coverage. We've got your back.

amazon support for sellers

A solution for those who sell on Amazon and need help with handling requests.

Social media services & posting.

Boost your customer satisfaction rate by customer service outsourcing for your social media accounts.

outsourced iT support

Outsource your IT support to reduce costs and facilitate growth.

receptionist service

Outsource receptionist service to facilitate your business operations.

Customer base

Recommended by 100+ Customers, catering for businesses around the world.

Our objective is to establish long-term partnerships whilst delivering frequent results. Chatting service is a sale as well as a relations building art, both taking expericne and individual skill to perfect. Our personnel are trained and vetted to deliver this premium service in multiple languages.

payment plans

Outsource support for Outstanding Outsourcing

Getting a reliable chatting service is one thing. Getting a bilingual chatting service is another ball game altogether. This is why we’re here BilingualsDirect takes care of the Chatting so that you can take care of the important things. More time for management means more time to monetise customers. We extensively train our chatters to save you time and increase your earnings. Our support team is always available, even during unusual times.

Shared Team

Dedicated Team Turnkey

Dedicated Team

The process

Launching process

Helping modern startups scale faster by outsourcing customer support.

if we start today then

Sign up

in 1 - 2 days...

Kickoff metting

in 14 -21 Days...

Meet candidates

In 1 - 2 weeks...


1 month*

Launch (First invoice)

Track Record

the numbers don't lie

Our select clientele boasts amongst the largest and most successful agencies around the world. 

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